1. Who we are
Uoho provides China sourcing support for overseas buyers, including supplier sourcing, supplier comparison, sampling support, production follow-up, quality coordination, and shipment coordination.
If you have privacy questions, contact us at sales@uohoglobal.com.
2. Information we may collect
We may collect information that you choose to submit through forms, email, WhatsApp, or other communication channels, including:
- Name, company name, job title, email address, phone number, WhatsApp, and country or region.
- Product category, product specifications, links, images, files, quantity, target price, destination country, and shipping requirements.
- Messages, inquiry details, sampling feedback, quotation requirements, and other sourcing-related information.
- Subscription information if you sign up for sourcing notes or product category updates.
- Basic website usage information, such as pages visited, approximate location, device type, browser type, and referral source, if analytics tools are used.
3. How we use information
We use information to:
- Review and respond to sourcing requests.
- Understand product requirements and communicate with potential suppliers.
- Compare supplier options, pricing, MOQ, lead time, packaging, and product fit.
- Arrange sampling, production follow-up, quality coordination, and shipment-related communication.
- Send sourcing notes, product category updates, or service-related emails if you subscribe or request information.
- Improve our website, content, forms, and sourcing service process.
- Protect our website, prevent misuse, and comply with legal obligations.
4. How we share information
We do not sell personal information. We may share information only when reasonably necessary for our sourcing service or website operation, including:
- With suppliers, factories, freight forwarders, inspection partners, or service partners when needed to evaluate or process your sourcing request.
- With email, hosting, analytics, form, spreadsheet, CRM, database, or other service providers that help us operate the website and manage inquiries.
- When required by law, regulation, legal process, or to protect our rights and security.
When communicating with suppliers, we aim to share product requirements and sourcing details only as needed. We do not casually share buyer contact details without a practical sourcing reason.
5. Cookies and analytics
Our website may use cookies or similar technologies for basic website operation, security, analytics, and performance measurement. We may use tools such as Cloudflare, Google Analytics, Google Search Console, or similar services to understand traffic and improve the website.
You can usually control cookies through your browser settings. If we add advertising pixels, remarketing tools, or non-essential tracking in the future, we may update this policy and provide additional choices where required.
6. Data storage and retention
Information may be processed through email, databases, spreadsheets, CRM tools, website platforms, or other service providers. Because Uoho works with global buyers and China-based sourcing resources, information may be processed in different countries or regions.
We keep information for as long as reasonably needed for inquiry handling, sourcing communication, business records, legal compliance, dispute prevention, and service improvement. You may request deletion, and we will review the request subject to legitimate business or legal retention needs.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no website, email, or internet transmission is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also unsubscribe from marketing emails or sourcing updates.
To make a request, contact sales@uohoglobal.com. We may need to verify your identity before responding.
9. Children
Our website and sourcing services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
10. Updates to this policy
We may update this Privacy Policy as our website, tools, or services change. The updated version will be posted on this page with a revised date.